How we collect, use, disclose, and protect your information when you use our services.
Effective Date: June 14, 2025
Welcome to CardOpz.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By accessing or using CardOpz.com, you agree to the terms of this Privacy Policy.
What We Collect: Name, email address, phone number.
Why We Collect It: To communicate with you, respond to inquiries, and provide updates.
What We Collect: User credentials, roles, and permissions.
Why We Collect It: To manage access to our platform and ensure security.
What We Collect: Player information, transaction records, game data.
Why We Collect It: To provide platform services and generate reports for poker room operators.
What We Collect: Feature usage, performance metrics, error logs.
Why We Collect It: To improve our services and debug issues.
What We Collect: Tickets, emails, call recordings (with consent).
Why We Collect It: To resolve issues and enhance training.
What We Collect: Name, player ID, contact preferences.
Why We Collect It: To personalize the app experience for players.
What We Collect: Session history, waitlist status, tournament participation.
Why We Collect It: To track player activity and improve app functionality.
What We Collect: App version, device type, push notification tokens.
Why We Collect It: To ensure compatibility and deliver notifications.
We may collect your mobile phone number to send you important service-related and promotional messages via SMS. By providing your number and opting in, you consent to receive text messages from us. These may include account alerts, game updates, waitlist status, and promotional offers. Standard message and data rates may apply.
You can opt out of SMS messages at any time by replying "STOP." For assistance, reply "HELP" or contact us at privacy@cardopz.com.
We use secure third-party vendors (such as Twilio) to deliver these messages and do not sell your phone number to outside parties.
We use the information we collect to operate, maintain, and improve our services. This includes using data to enhance user experience, provide customer support, and communicate with users about updates and promotions.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
You have the right to access, correct, or delete your personal information. You may also object to the processing of your data or request data portability. To exercise these rights, please contact us using the information provided below.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of the European Economic Area (EEA) or California, you have specific rights regarding your personal information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 Email: privacy@cardopz.com
📞 Phone: (619) 810-5633
📮 Address: CardOpz LLC, 2300 Boswell Rd, Ste 265, Chula Vista, CA 92120
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
By continuing to use our services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Last Updated: June 14, 2025